24/7 IT SUPPORT
For a monthly fee, we can take away the worry, frustration and considerable cost of managing your IT environment.
Depending on the service level chosen we can either monitor, analyse and report back on any problems found, or take full ownership to resolve any issues that come to our attention on your behalf.
As part of a proactive monitoring agreement, we can*:
• Maintain 24/7 watch over your entire IT environment (infrastructure, servers, desktops, laptop or mobile devices)
• Identify and analyse desktop and server “events” for potential problems
• Monitor servers and ensure security patches and anti-virus protocols are up to date
• Ensure that data backups are completed
• Install operating system patches and implement service packs
*Services provided are subject to chosen agreement, T&Cs apply, Contact us to find out more.